Phishing is when attackers trick you into providing sensitive information by pretending to be a trusted entity. Protect yourself by:
- Not clicking on links or downloading attachments from unknown emails
- Verifying the sender's email address and looking for signs of spoofing
- Enabling two-factor authentication (2FA) on your accounts
- Using unique and regularly updated passwords
If contacted by a service provider and uncertain of their legitimacy, reach out to them through their official communication channels.
- Bitcoin Suisse will never ask you for your passwords over a call, email, or social media channel
- If you are unsure about a caller claiming to be from Bitcoin Suisse, terminate the call and dial back on the official phone line +41 (0) 800 800 008
- If you receive suspicious requests purportedly from Bitcoin Suisse, report it to our official Support Center