Contact Bitcoin Suisse
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Account Opening
Onboarding Status, Cancelling of onboarding
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Login
2 Factor Authentication, Google Authenticator, Password forgotten
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Trading
Tradable Currencies, Fees
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Crypto Deposit
Order in Processing, can’t send Crypto
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Crypto Withdrawal
Delays, Confirmation
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Bank Wire
Deposit or Withdrawal delays, wire cancellation, Order in processing
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Staking
Delay in rewards, Lock up period
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Bug or Security
Error message, balance not loading, long loading times, Security related issue with your account
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Other requests
General inquiries, Marketing requests, Partnership requests, other issues
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