Contact Bitcoin Suisse

Please choose your issue below

Your email address

Company:

Street

Postal Code

City

Is the company a customer of Worldline Six Payment Services?

First name, last name

Phone number

Favorite Communication Channel

Subject

Describe your issue

Specific details to your issue will allow us to faster understand your issue and expedite the resolution of your request.

Attachments(optional)

Add file or drop files here

Account Opening

Onboarding Status, Cancelling of onboarding

2 Factor Authentication, Google Authenticator, Password forgotten

Trading

Tradable Currencies, Fees

Crypto Deposit

Order in Processing, can’t send Crypto

Crypto Withdrawal

Delays, Confirmation

Bank Wire

Deposit or Withdrawal delays, wire cancellation, Order in processing

Staking

Delay in rewards, Lock up period

Bug or Security

Error message, balance not loading, long loading times, Security related issue with your account

Bitcoin Suisse Pay & Refunds

What is Bitcoin Suisse Pay and how does it work; who can use Bitcoin Suisse Pay; refunds.

Other requests

General inquiries, Marketing requests, Partnership requests, other issues

Identify yourself:

Contact Person: